Contact

We are happy to provide additional information on EQL Pharma and our products. For questions or comments, please feel free to contact us. We look forward to hearing from you.

EQL Pharma’s office is located at Stortorget 1 in Lund, Sweden.

Customer contact

If you have questions about our company or our products, please contact us at the office, phone +46 46-12 01 70. Our office hours are weekdays 8 a.m. to 4 p.m. You may also contact us by e-mail, info@eqlpharma.com.

Please note that as a pharmaceutical company we must not give individual advice on medical treatment. These questions must be answered by physicians/healthcare professionals.

EQL Pharma is affiliated to Svenska Läkemedelsförsäkringen. For more information, see www.lff.se

Medical information

Medical questions and general questions regarding medicines are addressed to:

  • Läkemedelsupplysningen, phone: +46 0771-46 70 10
  • Sjukvårdsrådgivningen, phone: 1177
  • In an emergency or concerning a life-threatening condition, call 112

Adverse Events Reports and Product Complaints

To report an adverse event or product complaint, you may contact us at the office, phone +46 46 12 01 70. Our office hours are weekdays 8 a.m. to 4 p.m. You may also contact us by e-mail, for adverse events reports: safety@eqlpharma.com, for product complaints: quality@eqlpharma.com.

Urgent drug-related issues after 4 p.m. should be directed to the pharmaceutical industry’s emergency hotline at Falck Läkarbilar, phone +46 40 22 35 38.